Why This Page is Important for Business

• Consistent Communication Style: each status has a clear email for the customer.
• Multilingual Support: separate templates for each language.
• Automation: variables insert order data without manual input.
• Better Service: the customer receives accurate and timely status information.

What's on the Page

1. Order status table (ID, name, action).
2. "Edit Template" button for each status.
3. Modal window for language-specific template editor.
4. Email text editor with a variables button.

Buttons and Their Functions

• "Edit Template" - opens the email template for the selected status.
• Language Tabs - switch the editing form for a specific language.
• "Variables" (in the editor) - inserts service order variables into the email text.
• "Save" - saves the template for all edited languages.
• "Close" (icon x) - closes the editor without additional changes.

Step-by-Step Scenario

1. Find the required status in the table.
2. Click "Edit Template".
3. In the language tabs, fill in the email subject and email content.
4. Use the "Variables" button to insert dynamic fields (order number, customer name, amount, delivery, etc.).
5. Click "Save".
6. Check the test send scenario for this status.

Examples of Useful Variables

• ~order_id~ - order number.
• ~firstname~, ~lastname~ - customer's first/last name.
• ~total~ - order amount.
• ~shipping_method~, ~payment_method~ - delivery/payment method.
• ~products_table~ - product table in the email.

Benefits for Business

• Increased customer trust through clear emails.
• Fewer support inquiries about order status.
• Consistent communication in all languages.
• Better post-sale service.