Integration with Nova Poshta
Step-by-step scenario for the manager: connecting the API, saving the sender, creating a waybill from orders, and monitoring delivery statuses.
Critical: before creating the first waybill, the sender's data must be saved, otherwise the API request will fail.
API Connection
- Open My Business -> Integrations -> Nova Poshta.
- Enter the API key and click Save.
- Run the connection test and check for a successful response.
2. Save sender
- Update the counterparty and sender contact.
- Select the sender's city and branch.
- Specify a contact person and phone number.
- Save the settings before working with the TTN.
3. Creating a waybill from an order
- In the orders, click the button to create a waybill.
- Check the recipient's autofilled data.
- Specify the city/branch, weight, and shipment parameters.
- Confirm creation and save the TTN number.
4. Status control and common errors
- Update the TTN status using the button in the orders table.
- If there are errors, check the API key, sender, and recipient's phone number.
- If the automatic branch selection is incorrect, choose manually.