Business: Orders
The /business/orders page provides a centralized control center for orders: list, filters, statuses, amounts, profit, Nova Poshta tracking numbers, and details for each order.
Benefits for Business
- Real-time sales monitoring.
- Quick identification of problematic orders and logistics.
- Transparent overview of margin and profit for each order.
- Convenient status control across different projects/storefronts.
Main Features
- List of recent orders with infinite scroll.
- Filters: period, status, domain, currency, tracking number, amount.
- Sorting by date, amount, or internal CRM status.
- Currency mode: in CRM currency or order currency.
- Quick view of customer, products, delivery, payment, profit.
- Working with Nova Poshta tracking numbers: copying, tracking, status updates.
- Detailed order card: products, parameters, action history.
Buttons and Actions
- Filters: opens the sidebar for selection parameters.
- Configure Statuses: manage internal status logic.
- Refresh Data: reloads the order list.
- APPLY (in filters): applies selected conditions.
- Reset All Filters: quickly returns to the base list.
- Eye Icon: opens full order details.
- Truck Icon: opens tracking number operations for the order.
- Copy Tracking Number: copies the express invoice number.
- Nova Poshta Tracking: opens delivery tracking.
- Update Tracking Number Status: requests the current status from the carrier.
Daily Usage Guide
- Open the order list and click "Refresh Data".
- Apply filters by period, status, and storefront.
- Check tracking number blocks: without tracking, problematic, in transit, delivered.
- Open key order details using the "Eye" button.
- Review margin/profit and respond to risky positions.
When It's Especially Important to Check
- After peak sales days and promotions.
- After price or stock updates.
- When there are delivery delays or customer complaints.
- Before forming financial summaries.
Tip
Start your day with the "without tracking" and "problematic tracking" filters — this quickly reduces operational delays and improves service quality.